Your entry into the premises of the is on the strict condition that you comply with the safety and other general instructions given by the arena’s staff. You will not be given a refund for any unused time should you be removed from the premises for any reason whatsoever and you acknowledge your entry to the premises is strictly on this basis.
Strictly no refunds will be provided for any items purchased through the FLIP OUT pop-up store if the purchaser changes their mind or orders the incorrect size.
If you have purchased the incorrect size, you may exchange the item for the correct size within 14 calendar days from the date of purchase. Any costs incurred during the return of goods are to be covered at the customer's expense.
If you have received faulty or damaged goods please email our support team on info@Flipout.net.au for details on the return process
Faulty items must be returned to FLIP OUT within 30 calendar days after finding the fault. Once received, FLIP OUT will provide the customer with the choice of a refund for that item, replacement of that item (where possible) or adequate compensation.