All copies of the Operations Manual and its attachments remain the property of Flip Out Head Office. They cannot and must not be shared with anyone outside of the Flip Out business. Doing so is a clear breach of the Franchise Agreement.
Volume One of the Flip Out Operations Manual. This contains:
An introduction to the Franchisor,
Flip Out's mission statement, vision and values
The Flip Out Business Concept
The roles and responsibilities of the Franchisor and Franchisee
Information regarding the scope and purpose of the Operations Manual